Q: Are you a trading company or manufacturer? A: We are a well-established manufacturer with an expansive factory spanning 52,000 square meters, committed to delivering top-notch quality. Q: Can I have my own customized product? A: Absolutely. We offer comprehensive OEM & ODM services, including design customization, logo creation, packaging options, and more. Q: What are the shipping terms for mass production?
A: Our shipping terms are strictly FOB and EXW. However, we can gladly recommend reliable Chinese forwarders to assist you. Q: Can I get a sample? A: Yes, we provide samples for quality testing. You only have to cover the sample cost and courier fees. We will expedite the arrangement within 3 working days. Q: What are the payment terms? A: We accept various payment methods including T/T, Western Union, PayPal, etc. Q: What's the delivery time? A: For ready stock orders, the delivery time is within 15 days. For OEM & ODM orders, it typically takes about 25-30 days. The exact timeframe may vary depending on the specific circumstances. The exact time depends on the actual situation.